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How Gabaje Handles Your Account Data

Gabaje collects only the account, wallet and device details needed to run your lobby session, confirm bKash, Nagad, Rocket transfers and keep your login secure.

Account dataWallet verificationCookie useData security
Gabaje How Gabaje Handles Your Account Data
SECURITY BEHIND THE SCENES

How We Keep Account Data Safe

We treat your account like we'd want ours treated — access is limited to the team members who need it to solve a support ticket or clear a wallet check. Login sessions run over encrypted connections, and a fresh OTP is required whenever you sign in from a new device. None of this removes the fact that using Gabaje still depends on your local law and whether the service is open where you live, so check that first.

Data handling We store your name, mobile number and transaction references from bKash, Nagad and Rocket in encrypted records, and only staff working a specific support ticket can open them.
Cookie use Session cookies keep you logged in and remember your language choice; we don't run third-party ad trackers on the lobby, so nothing follows you across other sites.
Account security Every new device login triggers an OTP to your registered mobile number, and we flag a wallet transfer for manual review if the sender details don't match your account.
Retention and changes We keep transaction records for as long as a support case or a wallet provider's dispute window needs, and you can request a correction or closure through the support desk above.
REACH OUR TEAM

Where To Ask About Your Data

Got a question about what we hold or how a bKash, Nagad or Rocket transaction shows up on your account? Our support desk handles data requests the same way it handles a wallet query — through the channels listed on your account page. We reply through the same channel you use to reach us, and we ask for your registered mobile number to confirm it's really you before we open the account file.

Live chat on your account Open the chat icon inside your Gabaje account to ask what data we've logged against your bKash, Nagad or Rocket transfers, or to request a copy of your account file.
Email support Send a written request from the email tied to your account if you want a data copy, a correction to your mobile number, or account closure — we confirm identity before we act.
In-app help center Check the help section inside the app for the current data request form; it walks you through wallet verification so we can match your Rocket, bKash or Nagad history correctly.

Answers About Your Account Data

Here are the questions we hear most often about how Gabaje handles account and wallet data — what we store, how long we keep it, and who you talk to if you want a copy, a correction, or the account closed for good.

We collect your name, mobile number, and the wallet details tied to your bKash, Nagad or Rocket transfers, along with device data used to keep your session secure.

Yes — send a request through the in-app help section or your registered email, and we'll confirm your identity before sharing a copy of your account file.

We only share transaction data with the payment processor confirming your bKash, Nagad or Rocket transfer; we don't sell account details to outside marketers.

We hold transaction records for as long as a support case or a wallet provider's dispute window requires, then the data is cleared from active account files.

Session cookies keep you logged in and remember your language setting on the lobby; we don't run third-party ad trackers that follow you across other sites.

Yes — request closure through the support desk with your registered mobile number, and we'll confirm identity before removing your active account data from our records.

Access to Gabaje and how we handle your account data depends on your local law and whether the service is open in your eligible region.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.